About

We stay with the business. That is the whole point.

Sillwork builds the AI layer into the systems you already use, then stays on to run it. A partner who knows your operation, not a contractor who disappears at handover.

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How we work

Four things that do not change.

We stay on

Most AI work fails because someone sells a tool and leaves. We run the layer with you and keep tuning it, because businesses change.

Nothing gets ripped out

The layer works inside the tools you already pay for. If replacing your CRM were the answer you would not need us.

Every rule is written down

Plain language, and yours. If you stopped working with us tomorrow the rules would still make sense and still be yours.

It runs with your team

It covers what nobody got to, the call after hours and the follow-up that never went out. It is not there to replace the people you have.

Who it is for

Businesses where a real person is waiting on the other end.

Sillwork works with B2C businesses — the ones whose customers are regular people, not other companies. Restaurants and hospitality, home and trade services, real estate, personal services like salons, studios and clinics.

The common thread is not the industry. It is that someone is waiting for an answer, they are probably contacting two or three other places at the same time, and whoever replies first and sounds organised usually keeps the job.

We do not take on home healthcare or anything else handling protected health information.

Common questions

About Sillwork

What does Sillwork do?

Sillwork builds an AI layer on top of the business you already run. Every call, message and form that comes in gets answered, qualified, routed and followed up on, inside the CRM, phone system and calendar your team already uses.

Who does Sillwork work with?

B2C businesses, meaning businesses whose customers are regular people rather than other companies. Restaurants and hospitality, home and trade services, real estate, and personal services like salons, studios and clinics.

Why not just hire a freelancer?

A freelancer hands over a file and disappears. Sillwork stays on, watches what the layer does and changes it as the business changes. A layer that was right in March is wrong by September if nobody is tuning it.

Where is Sillwork based?

New York, working with B2C businesses across the US.

Is Sillwork a separate company?

Sillwork is a brand of Braydens Automations LLC.

See it running on your own enquiries.

Tell us how customers reach you today. We map where enquiries stall and show you the handled version, inside the tools you already use.